Privacy policy

Privacy Policy

This store and website are operated by Samplera, including all related information, content, features, tools, products, and services to provide you with a customized shopping experience (“Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our Services, make purchases through them, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

Personal Information We Collect and Process

When we use the term “personal information,” we refer to information that identifies you or can reasonably be linked to you. Personal information does not include information collected anonymously or information that has been anonymized so that it cannot identify you.

Depending on how you use the Services and where you live, we may collect or process the following categories of personal information:

  • Contact details: name, address, billing address, shipping address, phone number, and email address.

  • Financial data: credit card numbers, debit card numbers, financial account details, payment details, transaction details, payment confirmations.

  • Account information: username, password, security questions, preferences, and settings.

  • Transaction information: items viewed, added to cart, wishlisted, purchased, returned, exchanged, or canceled, as well as purchase history.

  • Communication data: information provided when you contact us (e.g., customer support inquiries).

  • Device information: data about your device, browser, network connection, IP address, and unique identifiers.

  • Usage information: interactions with the Services, including how and when you use or navigate them.

Sources of Personal Information

We may collect personal information from:

  • Directly from you: when you create an account, use our Services, contact us, or provide information.

  • Automatically: through your device when using our Services, including via cookies and similar technologies.

  • Service providers: when they process data on our behalf.

  • Partners or third parties

How We Use Your Personal Information

We may use your personal information for:

Providing and improving Services

Including order fulfillment, payments, account management, shipping, returns, recommendations, and personalization.

Marketing and advertising

Sending promotional messages and displaying ads based on your activity.

Security and fraud prevention

Authenticating accounts, preventing fraud, and maintaining safety.

Communication

Providing support and responding to inquiries.

Legal purposes

Complying with laws, responding to legal requests, and enforcing policies.

How We Share Personal Information

We may disclose your data:

  • To service providers (IT, payments, analytics, shipping, etc.)

  • To marketing partners, including Shopify and advertising platforms

  • When required by law or legal processes

  • With affiliates or corporate group entities

  • In business transactions (e.g., mergers, bankruptcy)

Third-Party Websites

Our Services may include links to third-party websites. We are not responsible for their privacy practices or content.

Children’s Data

Our Services are not intended for children. We do not knowingly collect data from minors.

Data Security and Retention

We implement safeguards, but no system is completely secure. Data retention depends on legal and operational needs.

Your Rights

Depending on your location, you may have the right to:

  • Access your data

  • Delete your data

  • Correct your data

  • Transfer your data

  • Opt out of marketing communications

Additional rights for EEA/UK users:

  • Restrict or object to processing

  • Withdraw consent

Complaints

You may contact us or your local data protection authority.

International Transfers

Your data may be processed outside your country using legal safeguards (e.g., standard contractual clauses).

Changes to This Policy

We may update this Privacy Policy and will notify you as required.

Cookie Policy

1. General Information

The Samplera store uses cookies to ensure proper website functionality and for analytical and marketing purposes.

2. Types of Cookies

  • Essential – necessary for site operation

  • Analytical – traffic analysis (e.g., Google Analytics)

  • Marketing – advertising tools (e.g., Meta Pixel, TikTok Pixel)

3. Consent Management

You can manage cookie preferences via the cookie banner.

4. Browser Settings

You can also change cookie settings in your browser.

Contact

If you have any questions about this Privacy Policy or your data, contact us at:

wojtarowicz.business@gmail.com

We act as the data controller of your personal information under applicable laws.